Carpet Call

Installation was done but no trim - still waiting - went to the store I've they've taken no responsibility. Will never use again.

I purchased a great rug last week from the Belrose store. The size I was after was not available so the friendly salesman ordered it online. Our rug was delivered several days later by the store manager Muhammad for free. Very happy with the service and our rug.

We visited looking to buy new carpet for a bedroom. The sales staff was friendly but also very intense. Staff had a calculator in hand for the duration of our visit and was constantly number crunching. Staff was very eager to lock us into a carpet purchase on the spot! In the end we had to go away and think about it... Staff was offering us a polyester carpet for $1000 installed (originally offered at $1300 then bit-by-bit reduced). In the car driving home we found it was the very same carpet (under an alias name) that Carpet Right was offering installed for $800 (and that was the first price they offered no wheeling-and-dealing). We then went to Carpet Court and they strongly discouraged the purchase of polyester carpet period! Not sure what I am going to do about carpet but I was disappointed with this Carpet Call store.... I wish the sales staff had been more interested in providing us with the best carpet- not simply the quickest sale.

Great customer service - very friendly and helpful. Let my 7 month old son crawl around store and 'test' the rugs. He had fun! Ordered a rug which to my surprise was delivered for free the same day! Love the rug. Thank you!!

Terrible experience.They came to my home and would not leave. My husband was furious and all they did was keep on about doing business there and then.It was high pressure and unpleasant.I'll never give them my business.