Carpet Call

My husband and I recently used Moore Park Carpet Call to re-carpet our new apartment. The first meeting with Carpet Call went really well and the sales team were extremely helpful in helping us choose the carpet we wanted. We were assured that doing a small piece of vinyl in our kitchen, and re-carpeting our 2 bedroom apartment would take 2 working days, however because of past experiences with tradesmen, we decided to allow 3 days (1 day buffer) before we moved in.
Our issues began when the contractors that Carpet Call had organised locked themselves out of our apartment in the middle of a work day and had to be let back in by myself. The dramas continued with the contractor not having right equipment to remove our old carpet, leaving our job to go work on another job, and turning up late on the 3 days he was due at our house. The manager, Mark, at Moore Park informed my husband that the work had been completed by Thursday night ...read more