Casey Superclinic

Some of the doctors are incompetent in their job. Every time I got to this clinic,I always see a different doctor,there's no consistency. And when I'm getting reviewed by doctors they do all the talking and don't give you a chance to speak,they put words In your mouth and try their hardest to get you out of there to see another patient. You can see the rush in their attitude. You are just a number to them and not a human being. Some of the reception staff are very rude.
I won't be going back to this clinic!

Waited on hold for 30 minutes to make an urgent appointment, and was just hung up on...

Disgusting treatment by desk staff, more then one angry person walked out because of the treatment

Organised a flu shot for teenager two weeks before and rang on the day to ensure they had one. They said that it was available. GP saw teenager, DIDNT take obs, wrote script that was only usable for the day. Went to pharmacy in clinic and they said that they didnt have the flu vaccine and hadnt for 2 weeks. The doctor billed medicare even though the flu shot wasnt administered and the GP didnt take obs. He also tried to contact us via private sms to tell us to come to a different time and when I got there, the original and the new booking I made as a result were both cancelled. Keep away from the place. Multiple visits, every time a problem.

I have always been treated well here but recently slipped a disc in my back and the doctor I had ( Dr Mahzar) did everything possible to help me, and I’m finally pain free after having surgery but we tried everything he referred me to so many places to try and see if I could take the non surgical approach unfortunately I had to have surgery but he recommended the surgeon who did a fantastic job, but it all came down to Dr Mazhar for taking the time and putting in 100% effort for a great outcome. Point being is I saw him every couple of weeks sometimes more and he always had a positive attitude and made me feel like he genuinely cares. I’m so lucky and so very happy!