Castle Towers Medical Practice

At this practice I feel like a number on a Medicare card. Always a very long wait even if you book an appointment. Doctors only care about how many patients they can see in a day so never feel like I am getting the care I deserve. I have now decided to stop going to bulk bill practices and start paying for a doctor I can trust. #reviewtowin

Terrible service, not by reception but by the doctors, after a 2 hour wait I saw a doctor who was listening to my issue but received a phone call (personal, on the mobile phone) then gave me poor and dismissive advise afterwards I was so angry, but they don't care... Never will I return. Ever.

Only interested in swiping medicare cards. Zero Dr-Patient relationship. Patients made to wait 3-4 hrs just to see Dr for 5 mins to tell them all ok. Reason- need to swipe medicare card.

This is a bulk billing practice that operating 7 days a week. There is often a long wait to get in to see a doctor. Reception staff are friendly and the doctors are professional.