Bottle Shops
Cellarit Wine & Storage
Closed until Friday
9:00 am - 5:00 pm
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When Cellarit lost my 18 year old niece's birthday present and refused to replace or refund it.
In 2012 Adrian placed a gift order from the UK for his niece in Australia and entered the wrong delivery address. We delivered his gift on time to the address he gave us. 21 days after the delivery, Adrian advised us that he gave us the wrong address but blamed us for "losing the wine" when we couldn't retrieve it! We responded politely and professionally to each email and spent a lot of time trying to help Adrian. But he was inconsolable.
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