Centrecom Computers

On Thursday 12th September 2024 I rang and spoke to somebody to question the 15% restocking fee they got extremely abusive with me and they said there is nothing I can do for you so get lost. I will never step foot inside this store again and I would advise others to do the same.

20/04/2023 11:20AM Truly the most upsetting customer service I’ve experienced in a long time. I’ll be ordering elsewhere online, Centrecom is no longer an option.

(Unknown) Retail staff scoffed me, spoke over me, interrupted me, refused to give me their name because “it did not matter”, said I was stern and rude because I told him he was interrupting me, then said “clearly I don’t have anything better to do”.

Ray another retail staff was also not empathetic to my situation, did not acknowledge or apologise on behalf of centrecom for his associates behaviour,
Ray immediately proceeded to speak about my initial product issue instead of dealing with the bigger issue at hand.

Untrained, unwise, and unacceptable human behaviour.

I would not even send my worse enemy to this company. Yesterday I phoned them and was placed on hold for 3 hrs and mins. If they can't answer a phone within an hour how bad is the rest of the business?

Pathetic and non knowledgeable with Apple products.

Horrible company. Treat customers like garbage, will do anything to make a quick buck