Plumbing
Charter Plumbing And Gas
Currently open
7:30 am - 4:00 pm
Charter Plumbing And Gas
Charter Plumbing and Gas was founded in 1972 and has progressed to become the successful company it is today employing over 50 qualified people working in Housing, Commercial and Service.
Committed to training we currently have some 20 apprentices and trainees learning the trade under our direction, taking our total of trained Plumbers to over 100, many of whom are still employed by the company.
An employee owned autonomous Western Australian Plumbing and Drainage company, we are committed to providing the best practice that will keep us as a leader in the competitive and challenging market of customer service.
Work is carried out under the regulations of the 'Plumbers Licensing Board' using the Australian Standard AS3500 by-laws, contractors license number PL 947.
We are members of The Master Plumbers and Gas Fitters Association (since 1972) & The Master Builders ...read more
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CUSTOMER TESTIMONIAL POSTED BY BUSINESS
Good morning,
Please thank the technician that attended our property in Morley. My elderly father was at the house, and said the technician's service was fantastic.
Thanks once again.
Thankyou Lisa for taking the time to email us regarding our great service - we appreciate all feedback
DO NOT USE! First they arrive at your house without letting you know they are coming. Then, once rescheduled by an incredibly rude staff, they keep you waiting for hours only to discover that they have taken on a job that in their own words, "is more important", and obviously pays more money! Then once you ring them up to question their whereabouts they try to put the blame on you. Absolutely unprofessional!
Zoe, thankyou for your review and rest assured we take all complaints seriously. Regarding your issue we had an appointment with you for Friday 30th May between 2 & 4 pm and the instruction was for us to ring your mobile before attending. We did in fact call you and the call was not answered. As it was a Friday and we were very busy we could not send a plumber on the chance you were home. Our plumber was then moved onto the next job. Your job was no less important than any other job we had that day but unfortunately when the call was not answered and not returned for some time after we had to move our plumber on. We apologise for any inconvenience but feel we did our best to attend your job. Management Charter Plumbing.
I would also never use this company again.
Day 1 they turned up with a hangover and did little apart from criticise the other tradies and damage the house with unrequired trenchs despite being given a clear list of tasks. Day 2 they rushed the job and left it in a very poor state. Filled in trenchs using their fingers, dishwasher leaked, then they dropped nails, screws and concrete all over lawn.
Very poor quality and not cheap.
