Cheaper Aircon

I was delighted by getting someone to come all the way from Sydney to service my air con. They were timely, respectful, and put down drop cloths to keep the area clean. They fit me in at such a busy time of year. They were professional and efficient. Glad I called them!

They said they would send their technician to our house on their way home the following day. I sent them all the information in a text as to what the error message was and asked if they could let me know by 4pm if they weren't coming. 4pm I sent a text to ask if the tech would still make it to receive a text saying they were still on a roof 1.5-2 hours drive away. I asked if we could make it Monday instead and they called me, told me that at $3000 a day that they pay their technician my job was not important enough to command any weight, was just a fill in job, how dare I try to pick and choose the time and more or less said they were too busy for me, "fully booked for the next 3 weeks". VERY RUDE!