Christmas World

I agree that this site is not worth using. I ordered a pop up christmas tree and it is not anything like what was shown on the christmas world online store. I could get better from the $2 shop and I would like to give them a "NO STAR" rating! If I had read the reviews I would never have bought ANYTHING from them!!

They cover themselves by stating in the terms and conditions that Christmas World may update any of the products at anytime. Therefore, the Customer agrees that changes between the shipped Products and the products described in marketing materials (advertisements, catalogues etc) may occur.

Stay clear of this store as they are cheating you!!!

Don't bother purchasing online from this company. First of all the discount and free shipping didn't work, secondly, ordered 5 items for just under $200 and 2 weeks later was notified that I would be receiving only 2 of the items and that they had refunded the balance (however all items they refunded are still being shown as "In Stock" on their website whilst I write this! Could they not be bothered shipping the goods????? Thirdly, paid $20 shipping on the 5 items but didn't receive any refund on this shipping cost with the 2 items shipped weighing next to nothing and not large items whatsoever. Last but certainly not least, the items are definitely second hand!! Boxes were worse for wear and the goods themselves were dusty and ancient looking. There is no doubt in my mind these items are "pre-loved". An absolute disgrace.

Actually, I found the staff joyful enough (given those carols played in the background over and over again would be enough to drive anyone nuts) and they were definitely helpful I went in for outdoor Christmas lights, with my discount voucher (which I received because I signed up two years ago) and purchased the lights with the help of the salesgirl on the floor. I like the fact that I receive the discount only after signing up the year before, otherwise every person would receive a discount, which is not really a discount at all! I understand the straight away discount price is for online purchases only, but have only been shopping instore. They have a really good range, especially of lights and outdoor products, and I would definitely recommend checking out their ...read more

Worst and horrible service ever! You would expect that being almost Christmas that the staff that work there are joyful and helpful. Far far from it! On their website under "Valued Customer Club" it says - So please, leave us your name, contact details and marketing information, and start to purchase with our fantastic Valued Customer Price straight away!" I went into the store, they will tell you that the 10-70% off is ONLY valid for customers that registered LAST YEAR! Huh? Why would you wait a whole year to get the discount and let alone come back to buy another Christmas tree??? Even on their 2011 brochure it specifically says - "Valid from 7 November until 23rd December 2011!!! They ruin Christmas and I would suggest no one should shop here!! Also nowhere on their website site does it have written these terms and conditions! Worst Christmas shop! Where is the spirit of Christmas!!!???