Cigar Hut

I ordered a few cigars for my friend in China and the products got held and sent back by Chinese custom, and the process was long and untrackable. I called the office a few time and they could not find any information at that time but promised me they will refund my money as soon as they receive the delivery.
To be honest, I was worry abt the refund, especially after I saw the comments in true local, as I do not have any evidence to prove that the products have been sent back(the EMS system sucks!!!).
last week I called the office again and their staff Naffa confirmed with me that the cigars were finally received, then we fixed the refund process straight away and now I have received the money by EFT.
I would like to thanks The Cigra hut and Naffa for their patient for my endless call regarding the return of goods and efficiency of the refund, I will definitely do business and recommend my friends to do business with them.
thanks, cigar hut!!!

Cigars missing from order, took 10 emails and a phone call to get a response in relation to the issue. Promised to ship missing products. Did not send replacement for over a week then was very unhelpful. Do not order online from cigar hut.

High quality products, fast shipping and high quality customer service are the traits of a good cigar shop. Cigar Hut well and truly meets these expectations.

My cigars were delivered promptly however the wrong size was sent. The difference was small but no refund has been issues at the time of writing (over a week). The Rover Jet Lighter also stopped working after lighting two cigars due to a fault.