Cision Hair

Would not recommend going here to anyone. I had my appointment cancelled three times with Sally who had zero care or appreciation for the fact that it was upcoming to my birthday and christmas and the time was moved constantly over a 6 month period. Was told too bad nothing she can do and to book with the owner. I rebooked with them as I was promised 50% off which was then revoked because she could no longer see me. I tried to get in contact with the owner Nigel to see if he would honour the discount and to book a time before my birthday and was informed he had no time to return my calls. Such poor service given and I am genuinely so dissappointed I waited 6 months for an appointment for my birthday and to be given nothing. You have been warned they have zero care for customers

I was very disappointed with my last appointment at this salon. The cut was almost passable, but with 2cm difference from left to right. The colour however was awful! The stylist tried repeatedly to fix it but made it worse each time. I spent four hours and more money getting a fix-up at another salon the following day. The salon agreed to a refund later that day, but it took weeks and a number of communications before they actually refunded the money, and even then they would only refund half.

I sadly had a terrible time here!!! I was so disappointed. The staff could not get my hair colour right, I went in to get my hair dyed an staff went about 4 shades lighter. Tried fixing it but it didnt help, I had already spent 3 hours in there. I left unhappy and actually went to Coles to buy a cheap home brand dye and went over it myself. I don't find some of the staff as friendly, how ever I have spoken to the salon management and is actually lovely.



But sadly I won't be going back again.