Clark Rubber - Head Office

I bout an onga pump last year from Clark Rubber in Chirnside Park. I was told it came with a two year warranty. The pump died last mont and when I rang Clark Rubber I was told I would have to take it to a third party in Eltham app. one and a half hours away. After waiting a couple of weeks dealing with a grumpy dealer I was told I would have to pay $98 in labor costs and have to pick it up myself. I rang the store manager who said he would look after me either costs and maybe have it delivered to me. I have been weighting for 2 weeks for him to ring me back. I even rang head office and they don't bother to call back. WHAT A GREAT SERVICE FROM CLARK RUBBER!