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Okay so I thought 2 years on and rumours there were new owners would have made this cafe an enjoyable place so I decided to go down for breakfast one morning with my cousins, this time our food came out quick and was actually okay (minus white goo all over the egg as it wasn't cooked properly) but I wiped it off and continued to eat when all you start to hear are the bosses yelling at each other about who to send home because one doesn't think they need the extra staff, it literally goes on for a good 15 minutes on and off and everyone can hear them swearing and yelling at each other, very unprofessional guys.....Also, I got a salmon on sourdough when i left to bring back for my mum and the middle was frozen how gross, icy fish!
Haven't been here for a long time because last owners were incredibly rude. Happy to say there are new owners that have fantastic customer service, beautiful gluten free cakes, incredible change of coffee. I'm so happy, as Im a local n now can pay half the price here. Watch out coffee club, hello cocos. Couldn't be happier
I went to Coco's beach cafe in Currimundi a few days ago and received very bad customer service, if I could rate them a 0 I would! When I was paying for my order ($80 worth) I asked if I could please have my eggs well cooked as I am 5 months pregnant and the staff at the counter said would ask the management and I watched management do so and yelled out to me from in the back kitchen to go someplace else and cursed at me. I was in shock and disbelief as I was very polite in the way I asked and told them I was pregnant and that was the reason. The staff told me was very sorry for the way management spoke to me and looked extremely embarrassed. I thanked staff and went to leave and another staff had just finished taking breakfast out to a couple and told me that they talk to a lot of customers like that and apologised also. I feel that it is highly unprofessional to act in such a manner were you are swearing and yelling at a customer from across ...read more
