Coomera River Smash Repair Group

Appalling service. Called in for a quote.spoke to Gary. He said he would email me. Phoned up 4 days later to chase it up. He said he would email it the next day . 2 weeks On... still nothing. Just tried to call,says its open, but no answer

I took my daughter's Dodge Caliber to these guys to get it ready for sale. The car had had a hard life, one door was smashed beyond repair and the car had plenty of scars otherwise. They re-skinned the door, refinished the front and back bumpers and compounded the car all over. They did all this within the agreed schedule and I was pleased with the overall result. A good outcome at a fair price. Recommended!

In response to Billy bear. We were contacted by you before we started repairs and you told us that there was very little gas in your vehicle. We only drove your vehicle in and out of the work shop through the repair process. We even have a video of the vehicle getting driven out of the work shop for collection. We do respect and take care of all customers vehicles. We do apologize but all maintenance are the owners responsibilities.

Wouldn't recommend job was ok but failed to let me know car was out of LPG - no help -.........had to get tow truck to servo .

Somebody ran a key down the side of my car. My insurance company Alliance recommended Coomera Smash Repair. I had them also quote on some private work at the same time. I was happy with the quote and told them to go ahead on both jobs. I dropped the car in on Monday morning for the staff from Alliance to check it out and for Coomera Smash to order the parts a get started on the job. I was told that I could pick up the car up on Thursday afternoon. I received a call from the management the parts had still not arrived from BMW in Southport (Bruce Lynton Motors) and that they would be in on Friday. The parts arrived Friday and I received a call from the staff who quoted the repairs originally. They told me that the parts were a lot more expensive than the bits that they ordered by about $500 to $600. They had ordered the wrong parts to begin with when they did the original quote and they wanted me to pay the difference. I was not happy to pay the difference ...read more