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It takes them 2 months to get a key cut (and counting, still haven't received it), they do not return phone calls.
Living in an apartment complex, as owner/occupier, whose strata is managed by Cosmic we have repeatedly been poorly serviced. This includes all the residents being locked in by a faulty gate one weekday, no-one being able to get to work etc, and Cosmic not even answering telephone calls until mid-morning let alone returning, them doing anything to fix the gate or sending staff.
To add insult to injury Cosmic's staff are rude. Taking two hours to return urgent phone calls is one thing; being rude to clients when they finally catch you is quite another.
I wouldn't recommend dealing with Cosmic Realty to anyone.
