Cousins Motor Company

They definitely have the best car dealership website I've ever come across. I was able to speak to a salesman at 8:30pm on a Sunday night about the GXL Landcrusier (which I eventually bought from them) through the livechat function on their website. It was refreshing to find out I was talking to a real person, and their customer service was fantastic.

Very smooth experience, dealt with Simon. Got my Mazda BT-50 within hours. IT guy met me in the yard and helped me out initially. Overall excellent customer service! Only small complaint was the difficulty in finding the place, but that was sorted out with a phone call.

After looking at how cheap the cars were on the cousins website, I decided to come in and take a look for myself. I was pleased to be met by Norm who showed me around cousins car yard and made me feel very welcome. I haven't decided on whether to go for the Hilux or the Ford Ranger but the range is extensive so I'll definitely be back.

Looked at buying a Nissan Navara Dual Cab, drove all the way from Logan to Rocklea to see this and was expecting responce back from Cousins so can finalize deal...Never heard back !! Not even to say sorry that car has been sold to someone else....please choose other ones from yard....Not a good impression that you get with company like this. If you deal with them be warned that they might not respond to your needs. They say they have been in business since 1966 but those persons are probably not around. They don't get back to people.....They leave you hanging....Even when you tell them sorry cancel all queries .....