Crazy John's - Head Office

I sent my phone away at the start of January to get fixed. I have been waiting nearly 2 1/2 months for it I keep phoning customer care but they don't do anything they keep saying they will phone me back but they don't. I rung again today looking for my HTC one x and they tried to swap it for a Samsung galaxy s2, I already had one and didnt like it so I said no. I then rung head office seeing where my phone is and they said they would phone me back. So I'm waiting for a call from them. Crazy John this not good enough.

I am so furious with crazy johns. Have 5 phones with them and have been waiting nearly two weeks for two of them to be unlocked. The customers service people are so rude on the phone that I told them so. I have chased them to get this fixed and they have nevere reutrned calls or fixed the problem. Once the contract ore of will never use them again.

Such a bad experience I don't even know where to begin. Worst customer service. Have been sold unsuitable products twice now with no refund, and no support. Lousy coverage. Never again. The only thing they have going for them is cost.

Why is there no on-line support with CJ's? I'm a broadband pre-paid customer - haven't been able to see "my account" details for weeks - if I phone a 13 number on my mobile I get charged heaps! This is wrong

In Aug I received AWFUL service at Parramatta Westfields. I didn't end up buying anything, so they lost that sale plus the other associated items I was thinking about purchasing. I wrote a letter to Crazy John's head office which was NEVER answered and then I sent another letter to a different address in Dec . Again, no reply.