Department Stores
Creswick Woollen Mills
Open today
9:00 am - 5:00 pm
(03) 9818 5055
6 Roche St
Hawthorn, VIC, 3122
Creswick Woollen Mills
Creswick Woollen Mills is the home of luxurious, natural fibre products designed in Australia to suit Australian conditions.
Founded in 1947 by Polish migrant, Paul Ryzowy, Creswick Woollen Mills is now the only coloured woollen spinning mill of its type in Australia.
Over 50 Australian mills of this type have closed in the face of competition from cheap imports in recent years, but Creswick remains, employing over 30 people directly and a further 80 indirectly across Victoria through its contractors and suppliers.
Located in Creswick, a small township approximately 120km from Melbourne, north-east of Ballarat, Creswick Woollen Mills is the largest private employer in the region.
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Contact details
Brands
- Homewares
- blankets
- throws
- accessories
- knitwear
I purchased one of their products, alpaca booties, and after 3 months of wear the soles tore and came away from the boot. After contacting their customer relations they did everything but accuse me of misuse of the product, blaming me for the product failing. Citing narrow design, indoor use and time passed as possible reasons for the product failing. Their solution was to offer a discount on buying another pair.
I’m sorry but this is not good enough. You can’t honestly say that the life expectancy of these footwear is 3 months? A pair of socks last longer. Under Australian consumer affairs law I am entitled to a full refund for a faulty product. This company has such poor customer service that they think they are above this law.
I would not recommend buying anything else from this company.
