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I was recommended Crystal Floor Sanding by my friend who had used their services. Our floor was in awful shape with nails, chipboard attached, wood rot and multiple varieties of timber in the floorboards. He did a great job and was efficient, professional and the result was great. We can across a few surprises (as we removed the chipboard which was nailed to the floor in places (?)) but each surprise he solved quickly; without fuss or additional expense. We have since recommended him to others and will use them again.
We got these guys in recently to sand and polish our floors. Seemed like nice and honest guys at first. Once they had finished, there were some defects which they were planning to come back and fix. They still have not come back to do this to date. Consistent attempts to contact them have led to voicemail and they are not returning any calls or messages. So the warranty provided is basically not worth the paper it is written on, and all the 'empty' promises mentioned during quote stage are a far stretch from reality. As well as this, another issue we had to work through included an increase in the cost of the job while the job was in progress - this was due to items they did not account for during the initial discussions at quote stage. The workmanship itself was around mid to low range and not matching the cost or the expectations they set during quote stage. We chose these guys as they seemed like they could provide a good quality service around the ...read more
