Custom Cake Toppers and Supplies

Welcome to Custom Cake Toppers and Supplies based in 26 Liverpool Rd, Summer Hill, NSW, 2130
Custom Cake Toppers and Supplies operating in the field of Cake Shop
For more information, please contact the business at phone number (04) 1681 3550 or email [email protected]

view more: https://trueplace.net/place/custom-cake-toppers-and-supplies-1-Z4Wzk

Ordered a cake topper and plaque, and the lady took it over the phone. She was very rushed, so when she was confirming the details, I had to repeat myself a few times because there were a few errors. I sent requests asking for a photo so I can see before it gets delivered, but to no avail. Unfortunately, the plaque came with 3 spelling errors, and it was too late to be fixed because I live interstate. Also, the rest of the cake topper looked much smaller than advertised. Customer service was extemely poor, with the lady being quite condescending and rude, and just repeating the same response without taking into consideration what I just said. Her response to my saying 'I live in Brisbane' was 'Okay, we'll see you later at 1 pm for pick up'. The call was made at 11am that day. Never again, and I am still waiting on their response for a request for a refund for the plaque. Highly disappointed.

The best in Sydney

What an awesome business, best prices in Sydney and the most amazing customer service

Have ordered toppers twice and I was absolutely happy. So talented. Took my order at the last minute and was very nice about it too.