Dante's Fairway Dry Cleaning

I have been getting my dry cleaning and laundry done here on a weekly basis for the past three years and was very happy with the service until this week when for some reason one of my items was not returned to me. I went back the next day to let them know it was among the cleaning I had picked up, they could not keep a straight face while they said to me that they remebered the item and that I must have lost it between the shop and my car...I was parked directly outside the door. If they just owned up to whatever happened to the item that would be fine but to lie to my face, that does not deserve my business.