Dee Why Laundry

STAY AWAY !! Owned by a man who employs his Mother. I gave my sons woollen doona to the Mother to dry clean, upon picking it up I could clearly see it had shrunk considerably, she was not forthright with informing me of this herself, I'm assuming she would hope I wouldn't notice! I told her I can see it has shrunk & asked her why ? First she tried to dismiss it saying it's only shrunk a little bit & is ok, when I refuted that & said it has shrunk a lot & now useless she then blamed me for not telling her it's wool & giving her instructions !!!! I was absolutely gobsmacked & asked her if they read the care instruction labels on garments? She replied "not always as that would take too long to read labels on everything !
I asked her for the Managers number ( which is her son) after calling 3 days in a row & leaving messages for him to which he never returned my call, I ...read more