Diesel Australia Pty Ltd

I had a $3500 service done in June and as part of preventative maintenance included the replacement of injectors. Precisely three months and 5,000 klm later the injectors failed, as diagnosed by the Toyota dealer, filling the engine with diesel. It has taken me three weeks to finally get a denial from Diesel Australia sighting an assessment from the manufacturer Denso. They have hidden behind this from day one and left me with no confidence from the outset that they cared whatsoever that I and my family have been subjected to weeks of taxis and buses. As per the comments from Mark Hobbs it would seem the focus is on the initial cash grab and zero on after sales service. Be very very careful and make sure you shop around as these guys weren't the cheapest either. My position is now going through the cost of a new engine and the ugly inconvenient process of recovery.