Digimob

I took my iPhone 5s in for repair after it stopped reading the SIM card. I initially paid $45 for the phone to be assessed and was asked 'What is your budget for the repair?'. I reluctantly said $100-150 thinking surely the dont just charge out the job a the customers max limit?... Thatd be too obvious wouldnt it?!
Later that day(about an hour later) i received an email notifying the phone could be repaired within my given budget. The next day i picked up the phone and guess what, the repair cost me $125 extra on top of the $45 already paid so $170 all up. Thats hardly within budget but so be it, at least my phone was repaired relatively quickly. The repair report said 'Reflowed & realigned SIM card reader assembly. ALL ...read more

Digimob actually took parts from my phone when they took it apart to quote... This is probably the poorest dealings I have ever had with a 'business'. I had water damaged my 3 month old iPhone 5 and as a result it was not turning on. I took it to Digimob after driving past their office on Pulteney Street thinking they would be able to help me out.

I took it in to get the damages quoted for, the quote took 48 hours which is a normal waiting time, however the quote was for $600...nearly the cost of a new iPhone. So I took it to another shop in Rundle Place. The service here was great, they looked at the damages straight away while I waited... however much to my ...read more

I found this business tends to pretty unreliable, their service was slow and repairs end up being more than their competitors. The premises are dirty and staff not very friendly

not impressed at all...quoted $90 to fix. got the phone back and still not working. they said covered by the quote and also the 6 month warranty. also said the courier was covered by them. after a week and a half I had to ring and they are after another $120+ to fix. oh and the courier only covered to $10. I now have $90 + $50 in courier + another $120??? wt? phone still not fixed. I have been asked to complain via email and have no phone... Will never use again

Not Impressed with the service at all. when i dropped my phone in there was only one customer service helper, the staff member was run off their feet. I dropped my phone in for a quote which they told me would take 24 hours, three days later I contacted them to proceed with fixing my phone, which again they assured me would be 5-7 days. 9 days after i dropped it in i called them asking when i would be finished, they assured me the next day. so again i called and told me that it had just been given to the repairers. I am incredibly annoyed that they did not even start fixing my phone until i contacted them to say that i needed my iPhone and has been left without a phone for more than a week. Needless to say i will not be paying the $170 they are asking for, for repairing the phone. Will not be taking my phone or suggesting them to anyone, anytime soon.