Dirty Carpets carpet cleaning

I was quoted $99 and told there would be no fee to pick up keys from another address. Upon completion of the job, Phil expected cash (which he didn't state was his only method of payment). And charged $120.00. A $21 fee to pick up the keys from an address 3 minutes around the corner. When questioned about this logic, he just said "OK" and walked off. Incredibly unprofessional. Would not recommend this company regardless of what the cleaning quality is like.