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Very bad experience coming here, I will avoid it in the future. I went to have my Father's birthday gift block mounted on a Thursday (I thought it was Friday) and was told I could either have it on Saturday or Monday, I said I needed it the next day (which I thought was Sat) and was told if I wanted it tomorrow I would have to pay an extra %30 and they would call when it was ready, so I paid the %30. I DID NOT GET A CALL ON FRIDAY. Went to the shop on Saturday to find it closed. When I finally did get hold of them they claimed it was ready at 2pm on the Friday and they told me when I dropped it off that I had to come in at 4pm to pick it up. If I had been told that I would have collected it as it was such a special item. Never again will I be burnt by these people. They have not refunded the %30 extra the charged me, so as far as I am concerned they are not someone that anyone should conduct business with.