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I have a few piercings done there and my very first tattoo. As to the piercings, i got done down stairs, the first time they put it in the wrong place and it come out. The second time however, a different person did it which was done properly and i was very happy with it. However the tattoo i had done was terrible in my opinion, the tattooist did not stick to the design i wanted, changed the colours and added what they thought would look good without asking me. The tattoo, was rushed (as they were trying to book in customers who walked in straight after me), wonky and tattoo'd too deeply into my skin, which has left scaring and cannot be fixed, or touched up due to the depths and the height of the scars. Over all i would never recomend this place to any of my friends. However i have been told by a few who use this shop, that the other tattoo artists who work there are good and their work is of reasonable to great.