Vehicle Body Work
Dunbar Smash Repairs Pty Ltd
Open today
9:00 am - 5:00 pm
6-8 Roger ST
Brookvale, NSW, 2100
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I would not recommend this business based on the rude and unprofessional reception staff. My immediate impression of the receptionist- impatient, short tempered both on the phone and in person. Each time I called, she answered in an impatient, frazzled tone saying 'Dunbar hold the phone' and slammed it down. In person, when I entered the office she 'greeted' me with a scowl and barked one word, saying 'quote' which I assume was a question?! When you ask a question, the lady repeats what she just said louder pronouncing each letter in a nasty tone instead of answering the question. The receptionists fail to explain their process and assume you understand leaving you waiting and feeling uncomfortable to make any enquiries.
The workmen themselves are quite friendly and possess much better people skills. They also explain things clearly and are helpful. The reception staff ...read more
After I drove my car into a pizza shop (I really DO like pizzas...) I was very fortunate that my Hyundai i30 was taken care of by Dunbar Smash Repairs in Brookvale. My wife and I are very impressed by the obvious workmanship which has transformed our vehicle into something almost new. I was also impressed by the two friendly and utterly helpful ladies in the office. Congratulations Dunbar Smash Repairs. We are very grateful!
I was told by another car repairer that my son's car wasn't worth repairing. I was advised by a friend to go to W E Dunbar and see Dave Patterson. I did and the car was repaired with no fuss, great job, very happy. Car was in great condition when I got it back. I would recommend them to anyone. They are busy and that's how it is with a good business.