Eastaway Services Pty Ltd

I had a problem with the air con set-up in my newly-built house, water would come through a light-fitting after about an hour on cooling mode. I called Eastaway and they sent a nice chap out, and it seemed to fix the problem. However, this was Winter 2013, and although it was tested at the time, the true test was in Summer just now. Yup, water again. I called them up, and there was more than a week's wait...mid-Summer, not great, but, what could I do? On the day scheduled in, they did a no-show. I rang the staff in the booking section, and they apologised and booked it for the next day. The chap that showed up fixed the problem, but said he would have to charge me $45 plus GST for " the extra insulation needed to finish the job properly". Um, that is very very rich, given that I had no air con for over a week, and had to take TWO mornings off work to be there for them...and I had to produce the documents from their first visit....just to see that it really was the same ...read more