Environmental Consultancy
Eco At Home
Open today
10:00 am - 5:30 pm
507 Willoughby Rd
Willoughby, NSW, 2068
I purchased over $1000 worth of kunos oil in white from Eco At Home which had to be sanded off my floors because the company applying it found it very patchy and uneven. I blamed the company applying the oil instead of the store supplying it. I bought more oil after having the floor professionally sanded two times with a special parquetry orbital finishing sander so that it was perfectly even. On the third attempt of using the oil it still looked very patchy especially by the third coat, which highlights all of the flaws and looks nothing like the sample photos shown online or in store. Timber actually becomes much darker than it is originally, it turns a deep brown colour from a pale blonde colour and definitely does not go white like photos which actually show stark white timber floor boards. The product also remains sticky for it's entire life time even when it is burnished, buffed or polished into the timber immediately after application. Also any grain in the floor picks ...read more
We have responded to each of these issues and invited the poster to contact us offline.
As well as having a huge range of eco-products at reasonable princes, the owners of this place are hugely helpful and very knowledgeable. We wanted to stain wooden kitchen benchtops and they advised us on suitable products, gave us excellent tips on application and were incredibly patient with our endless questions. Brilliant service.