Ekselman Watchmakers & Jewellers

Do not ever visit this watch repair shop. Firstly, they advertise themselves as a registered Seiko dealership/repair centre, which they are not (this can be verified by Seiko themselves). Secondly, the man who I assume is the owner of the shop, is absolutely clueless about watches. He was rude and pretentious, and claimed that a vintage watch I own was an imitation stating that it had 'stiff band', he had no other reasoning. He made no comment about the watch itself after being further prompted, which I found quite amusing as this particular watch has been sited by several of the most well renowned second hand watch dealers around Melbourne CBD as being 100% legit.

If you're looking for a polite, knowledgeable and trustworthy watch repair centre/dealer, this is most certainly NOT the place to visit, please avoid it at all costs. Thank you.

Never again. Main watch repairer, Andre keeps in poor contact with clients. Does not keep you updated with status of product even when delayed past advised date of completion. No follow up. Poor customer service skills. Overcharges. Rude. Vague, inaccurate and unreliable. If you ever do decide to use this store, don't be 'brushed off' and get a quote! They will tell you to come back over and over. Be firm and confirm a guaranteed time. The end product was not amazing for the charged price. Half a star is generous for an attempt to chase up parts.