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used them for a commercial project.
impossible to get them on the phone, they were late by a week when they finally turned up to install. Their excuse was they had a big job they were dealing with.
The shade sail was supposed to have flashing & be waterproof at the junction with the wall as promised but was left un-flashed & leaking water on the clients machines below. The columns that were installed did not match the wall colour as promised. As I mentioned no one ever picks up their phone including their head office & they often don't respond to emails for days or not at all. Still trying to get them back to fix the defects. Still dealing with the estimator as they have never returned any of my calls.
They pick up one additional star as they were a lot cheaper then others, but the service is woeful.