Gyms & Fitness Centres
Elixr Health Club
, 2A Bligh St
Sydney, NSW, 2000
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Elixr is a most professional club that strives for excellence in everything they do. The insructors are well trained and attend respectfully to individual needs. I have been a member for ten years and hope to be there for as long as I'm physically able to. I highly recommend it for anyone who takes their wellbeing both physical and mental seriously.
Re; Elixr Health club Bondi Junction - my membership with elixr has just finished
to be honest I would not recommend them to anyone given my experience with them
(children in change rooms, dirty showers,broken steam room and over crowded pool used for swim lessons) Manager
makes excuses, defensive and unhelpful when approached regarding this, they are only after memberships and appear to be great once you join and look deeper these issues are ongoing especially the over crowded pool used for private swim lessons and swim school ( noisy children in womans change room using facilities also). Think twice before you sign up as there is no opt out option even with evidence of the dirty showers and crowded pool you have to keep paying either put up with this or pay for No reason.
Good classes but atrocious customer service at accounts and management level.
Think twice about committing to them long term AND NEVER EVER PUT YOUR MEMBERSHIP ON FREEZE...
What experience did you have when you froze your account? I have just come off freeze and they have been debiting unauthorised funds from my account, more than what we agreed on. I have sent many emails over 2 weeks but no response.
Jynx... they failed to register new banking details submitted to them and rather than follow it up with a phonecall they sent the debt collectors after me...how embarrassing. When I tried to get thru their customer service people I got nothing but negative responses, numerous arguments and they refused to budge. Awful experience.
I prefer the atmosphere of Elixr to any other health club, because it doesn't feel like a gym - no grunting, sweating and loud music! The lighting is muted, the dcor stylish, and any music played is not intrusive. The other thing I like is that there is ongoing investment in new equipment, so you don't have to do Pilates mat classes on grungy mats. The only criticism I have is that Elixr is becoming a victim of its own success with many more people joining over the years resulting in classes being very full, and sometimes difficult to get into (especially at Bondi Junction) But, it's still the best health club I know of in Sydney with an owner who really cares about people's experiences at his gym.