Endota Spa, Daylesford

A very disappointing experience. Treatment started 15 minutes late and finished more than 5 minutes early. My therapist forgot to bring in a spare towel for me to dry myself after my shower, following my mud wrap, so I sat naked, wet and shivering on the bed waiting for her to come in with a towel. When they did eventually return (I thought they would have been listening for my shower to finish so I could have a towel straight away!) they had forgotten the towel! Any state of relaxation that had be achieved was completely undone by this forgetfulness. I even emailed them to give them feedback and have heard nothing hence my review. Very poor customer service.

Excellent day spa facility with various treatments available. Staff are very welcoming and professional. The decor enhances the relaxing and blissful pampering experience. The spa is located just off the main street in Daylesford so you can enjoy a bite to eat before or after a treatment. You can also have treatments in the same room with a friend. I had the scrub & glow body treatment and a facial and it was heavenly. The products used are lovely so go on and spoil yourself!