Equipment Product Support

Equipment Product Support

O B J E C T I V E S
There is no other business offering a One-Stop-Shop, (that is not O.E.M. aligned), covering all facets of Mobile Earthmoving Equipment Maintenance.

I offer an unbiased, factual analysis of supplier Goods and Services that clients require in order to resolve equipment issues and/or to assist with lowering equipment running costs.

O V E R V E I W O F Q U A L I F I C A T I O N S
Australian Institute of Management
Certificate IV in Workplace Assessment & Training; Frontline Management; Marketing.
Associate Fellow to the Australian Institute of Management
Caterpillar University
Six Sigma Green Belt
Mine Application & Productivity Software
Certified Sales Professional

OVERVIEW OF EXPERIENCE

Powertrain Parts Product Manager | Hastings Deering (Aust) Ltd
2009 - 2016
Developed an in-depth knowledge of O.E.M. and Competitive Parts Pricing and Logistics; Component and Machine Rebuild Options; Customer Maintenance Strategies.

Technical Training Instructor / Parts Advisor | Hastings Deering (Aust) Ltd
2004 - 2009
Trained and coached customers and clients from the unknown to the known which resulted in higher equipment availability, increased productivity and reduced expenditure. Assisted customers with Parts Supply and Logistic solutions as well as Technical enquiries.

Frontline Maintenance Specialist | Various Businesses & Industries
1980 - 2004
Worked for Government, Mining, Contractor and Dealer organisations in Power Generation, Marine and Earthmoving applications in Australia & PNG. Set up and ran my own Private Company to provide specialised skills in the fields of Frontline Maintenance as well as Parts Supply & Logistics. Preferred supplier for several large mining companies. Succeeded in implementing maintenance strategies and processes which assisted all businesses achieve projected results. ...read more