Evolve Equipment Management

Do not waste your time with them, i have never seen a company act in the way that they do. I have a photocopier with them on a 4 year agreement (Rental) and service plan, I wish i never got it they are alway out of the toners, service is very poor. The girls that answer the phone are so rude and think they are better then you,Plus you pay shipping on top of the service plan or have to pick up (Which we have before we ran out) they will never call you back, you will need to call them ten times to get an answer, Oh and we you do have problems with it not talking to your PC they will ask you to sign up it there IT also. (More money)
Do your self a big favour and buy something else!!!

My printer won't recognise the replacement black cartridge I paid $65 for from Officeworks. I rang Brother customer care and after 30 minutes on the phone I was directed to contact my local Brother repair centre here in Cairns (Evolve).

Evolve insisted on a new set of inks be supplied by me before they would do a warranty repair on my Brother printer.

Given that a new set of inks cost more than I paid for the printer and in Brothers own terms and conditions they state that consumables are not covered ...read more