Fairfield Chase Medical Centre

Worst service from dental section. I have tried to call so many times today to book in my child for a dental checkup and I was even put on hold for a long time and still there was no response. Wont bother with this centre anymore. Needs big improvement with service.

The worst medical centre , reception is a nightmare, then my doctor that i have been seeing for so long and helped me so much decided that he doesnt want to see me anymore - last time i remember he told me come back in 6 weeks . i get there and he tells me that he doesnt want to see me i asked why and he said that i see other doctors. i told him yes because you wouldnt be on that day and i need my medication or his line is 15+ waiting line when his on . He said to me sorry but this is the list of medications that you have received in the past year and i will not be giving you any more prescriptions.He said if i dont leave in 3 2 1 he was telling the receptionist to call the police in front of all the other waiting cients , rude is a understatement - considering the fact i suffer migraines for the past 8yrs and just within the last yr my mother and brother in law passed away a couple of days apart and then a month later my mum finds out she has cancer for the 3rd ...read more

Don't bother coming to this center, my wife had an appoinment at 16:40, after 2 hrs we are still waiting. The reception staff is rude only 2 specialists, and they double booked people, they booked 2 min per patient yet take 20 min, there was 17 people in front of us and only 6 have been seen 2:30 hrs later.

I was very upset and disappointed in the service and the waiting time for this medical centre.What a waste of my time,we left after two hours.When I noticed that people that came before us were getting priority .We would have been better off going to the hospital.At least you would get seen by a doctor and get treatment.That is why we go to a medical centre!!!

Don't bother wasting your time, the dr r good but the receptionist are a waste of the company paying their wages. The receptionist need to go back to some sort of college or education on how to be a receptionist no people skill or costomer service at all, suppose to be the face of this place yet more of a disgrace. I was in line with two people behind me when it's was my turn swap my card staff told me to go get my son who was in the car with his father I went to get him when I came back the two people who we're behid were already serve mind you in was only a quick sec as I park right in front of the place, I told staff how many people in front staff said 5 I ask if that was 5 with the 2 people who were behide me staff assure me no they are seeing another dr 1 and a bit hour later these lady has gone in I ask so which dr am I'm seeing staff told me that dr so why am I seeing the same dr as they are when I was suppose to be in front. Do your job, didn't the school you attend ...read more