Takeaways
Fenix Snack Bar
Open today
9:00 am - 10:00 pm
287 St Vincent St
Port Adelaide, SA, 5015
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I've been buying lunch from this business twice weekly since October 2008. The female staff have always been lovely. I bought a $12 adult magazine in a restricted plastic cover this afternoon. This was for a friend. I returned it unopened less than 5 minutes later to the woman I'd purchased it from, requesting a refund at my friend's urging. The worker fetched the male owner who was extremely aggressive and rude and behaved as if I'd insulted him. He huffed and puffed and when I asked him what the issue was, all he could say was that he "doesn't do refunds". He proceeded to 'warn' me not to ever ask for a refund again "because I won't do it". He felt the need to then tell me " I wouldn't do this if it was food, you know. Once it's out the door, that's IT !!" I said I understood the difference and reminded him I wasn't asking for a food refund. He told me to do some research next time and make sure I knew what I was buying for a friend, and felt the need again to tell me ...read more