Have a picture to share?
Upload it to help other users learn more about this business.
I was suprised to read all these awful experiences. I went to get my nails done for the first time since lockdown. I showed them a photo of what I wanted and they were able to copy the exact style perfectly. They were lovely and friendly and it was very well priced. Will be coming back.
I went to this nail salon with my friends today! I’ve been sick recently and was hoping to be pampered and relax like I do at my normal nail salon. Instead I got the worst customer service I’ve ever received. The lady was so abrupt and rude she pulled my arm which was not appreciated I got so overwhelmed I cried and told her to take it off and I left! The shape she tried to give me was awful and nothing like what I asked for. She had no idea what she was doing. And was rude to my friend when she asked her to redo my tips! Quite possibly the worst salon I’ve ever been to! I could tell she was talking about me in her language which is so rude. I would not recommend this salon and I’m so happy I left and went somewhere else! I can’t belive they still made me pay considering how disgusting they were to me!
I've been a few times all with similar results, it's basic and a bit pricey (Cronulla is expensive so that's not a surprise). I'm not fussed that their English isn't fantastic, but the talking about and around all the customers but rarely to the customers gives me an isolated unfriendly feeling when visiting. I am always met with a smile though. They seem to have trouble with gel polish, most of the techs don't apply is precisely and just wipe (or use cuticle cutters) to remove any they get on and around your nail, this breaks the watertight seal gel polish creates so you'll never get 2 weeks out of it (at least I don't, usually only 3-5 days which, well its just sad from a professional place) and I have chipped my toenail polish only a few hours after the last pedicure. The pampering varies sometimes you get a great massage and hot water for your feet, other times the water is tepid and the massage chairs aren't on. I get the same results with Gel on my nails, it just never ...read more
There are so many nail salons and it is hard to choose. This one in Cronulla has a nice, more spacious store with plenty of seating and staff although it still gets very busy and sometimes need to wait. There is a huge range of colours available and what I like most about this place is that you get your own kit so that each time you visit, you use "yours" instead of a shared one which seems more hygenic. Not the cheapest but worth it for at least that reason.