Cake Shop
Fiona's Fancies
Currently open
9:00 am - 5:30 pm
Fiona's Fancies
Creating cakes for all occasions. Wedding, Birthday, Kids, Baby Shower, Dessert Bars, Macarons, Catering, High Tea, Wholesale.Using only the finest of Ingredients
Lindt Chocolate
Free range eggs
Real Butter
Organic meats - pies, sausage rolls and salads
Everything is made in store from scratch - no packet mixes
Wedding cakes - specialising in dessert style
Birthday Cakes
Macarons - Towers and gift packs
Catering for special occasions, high tea, picnic packs, salads etc.
Wholesale to cafes, restaurants and retail ...read more
Contact details
Poor service. When I called to place my order for a birthday cake, the person who answered the phone was obviously bored and annoyed at being interrupted. It was difficult to get information out of her and then, half way through placing my order, she wanted to hang up and call me back because "it's busy in the shop". Disappointing service.
Hi Amber,
Apologies you feel this way.
My staff was not bored or annoyed in anyway, she just finding it extreamly difficult to hear. The shop was extreamly busy and very noisy at the time of your call- coffee grinder out the front and two mixers going on high out the back. I asked my staff member to get your number so we could return your call. I then tried calling you back 2 times within a few minites of your call. I left a voice message explaining this to you and also apologized.
I'm sorry you couldnt order straight away and didnt understand ourside.
Sadly, I ordered a minion sponge cake on line for pick up and was extremely disappointed. The presentation looked exactly as advertised, however, the sponge was so dry that no one wanted to eat it past the first bite. I needed to apologise to the Birthday girl, and she so graciously said “it was the thought that counts”. When spending $50 on a cake (or $44 - not including the personalised message), I would expect fresh sponge, but this one tasted as if it was one week old at least. Sorry, but the standard provided was extremely poor. There was nothing really enjoyable about this cake besides how it looked. I would not recommend, nor buy from Fiona’s Fancies again.
