Restaurants
Fire Flies
We went to Fireflies for my birthday with 20 people for a sit down dinner and were very surprised at how good the service and the food was. I dont know what this lady below was talking about they must have a new chef because the food was excellent and came out very prompt. Highly recommended
I preface my review with two comments. When I attended Fireflies Wine Bar, yes I had made a large reservation (28) and yes, I had an additional 6 people turn up on top of my original booking. Though this anomaly does not excuse the following:
Service was SLOW, to say the least. My booking was for 7pm and the vast majority of my group were there by 7.30. Prior to 10.30pm, all I had eaten was 3 x eggplant chips. Not ...read more
The reservation was for 20 people to start off. If we did not call the day before to confirm then we would not of known that she had told another 20 people on top of the original 20. We do not cater for more than 25 people for sit down dinner. We are a tapas bar, we do functions and have a function menu to suit. If we knew it was going to be 40 people for a sit down dinner, we would have offered our function menu and not the tapas menu we serve in the restaurant. This is our very first complaint about our food and service. My mother and I are still learning a lot about the industry. I don't know what this customer is trying to do to a small/young business but we pride ourselves on customer service and good food. We offered the customers who got there food late a bottle of wine and other dishes while they waited. I don't see how slandering us to this extent is going to help us we did our best on the night. We apologise for what happened. This will never happen again.
What a Great Place!
We went here for my birthday last night and had a wonderful time. The food is fantastic, beautifully presented with awesome and interesting flavours, perfectly cooked and well timed. The service is attentive and pleasant without being invasive. The decor is elegant and relaxing with a gorgeous little courtyard out the back. When we left it was dark and the outside lighting as per the picture above makes it stand out. Pricing is very reasonable considering the quality and we found a park easily across the road. Really can't praise it highly enough, I've been to many of Melbourne's best restaurants and Fireflies is up there with the best. Well done to the owners, your efforts show.
