First National Real Estate Epping Central

Do not rent through First National "Lane Cove". Their customer service is the worst in every way possible. Esp the MD of Lane cove branch. She is the most rude and unhelpful person ul ever come across. They treat u as low lives. Because you don't/cant own a house u r beneath them. There is no way ul get ur bond back. No matter how clean u leave the house they have their own cleaners who will without a doubt say "its not clean" and charge u $75 an hour and end up "cleaning" for 10hours.
I would STRONGLY suggest DO NOT RENT THROUGH this branch.
0 STAR!!

At first glance this Real Estate company looks like it handles and manages properties well, but that's until there are problems that actually need to be solved. On starting a tenancy under a new agent in the Belmore st area of Ryde, things were going well, nice apartment, decent neighbours and a real estate agent that appeared to care about her job. This soon changed when noisy disrespectful neighbours moved next door and we sent countless complaints to the agency. After 4 months of noisy neighbours, terrible mould and lack of ventilation in the bathroom and a apartment block that had its fair share of very large bugs (yes it was less than clean in the hallway) we the decent tenants got forced out of our apartment. The real estate agent has since left probably because they have to deal with the property management who to say the least is unprofessional and inconsiderate. We were forced out and break lease fee's were demanded even though we ...read more