First National Real Estate Northside

Absolutely terrible experience with First National, specifically Tish Chand our property manager. Our aircon didn't work from when we moved in and it took them THREE MONTHS to fix it and one month to even action it! We went from end of October to January in 38 degree heat with no aircon, no compensation and no communication from Tish until we actioned two complaints with the RTA. After all that, she has actually taken $400 out of our bond for a few minor nicks on the corner of the stairs we didn't even notice and a stain on the kitchen bench top. There is no way repairing these small items actually costs that much and the bench top was allegedly stained by the last tenants also and they were able to get it out - hence, it is the bench top material that is prone to staining not any misuse from the tenant/s. Absolutely appalled and disgusted by this experience.