Gyms & Fitness Centres
Fitness First
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Staff are always friendly, I mainly joined cause it has a pool which is great the only thing I would say is check your time you want to swim as there seems to be a lot aqua aerobics and kids swimming lessons. Plenty of gym equipment and free weights. And always is kept clean
I am cardiologist very much into fitness. I joined Fitness first in Lutwyche in feb 2012. Its a good gym with lots of equipments and facilities. I found the staff also welcoming (most of them).
My problem with the gym stated very early. First ive joined just of for one month to see how i go. Before i knew i was on a 12 month contract which i was not told when i signed the first time. Now after a year when i moved to Sydney i cancelled my membership, but the direct debit is still going on until april 2013 they say "because it was in the contract!"
It is otherwise a good gym, but be very careful with the payment part of things and read the contract very carefully!
I contacted them this morning. I sent an enquiry email as to how much a casual fitness class was and have gotten no reply all day until now. Which is a staff member calling me while at work about joining. I still don't even know how much a casual class is. I supplied my email address?
From this experience and the below review, they should be more customer focused instead of money driven.
I enjoyed the facilities at Fitness First Lutwyche and used to spend up to 3 hours there at a time because there were so many activities you could do so you were still exercising hwoever not bored -swimming, classes, equipment of all sorts etc. However I found the staff to be focussed on money and they were pushy with membership. I had asked for a short term membership as I was moving interstate in 6 mths, and they had said this was fine. When it was time to move, it was a huge drama as they would not cancel my contract. I was so disappointed that I had to leave on a sad note - it wasn't my fault and I feel that the business is so money orientated and doesn't have room for special requests. They said yes to lure me in, and then fought me to the end. What a disappointment.