Computer Services & Repair
Fixmates
Currently open
9:00 am - 5:00 pm
1300 349 628
Buderim
QLD, 4556
Contact details
Payment options
- Cash
- All Cards Accepted
- Direct Deposit
Brands
- IPhone
- Ipad. Ipod
- Samsung
Specialisation
- Repairs
After having my smashed iPhone screen replaced by FixMates, I noticed some changes in phone performance. FixMates contacted me once they were made aware of the issues, took my phone back to replace the screen with a new screen and offered me with a refund for the inconvenience. Great post-repair customer service.
My iPhone 8 plus screen was shattered and turned completely black. I contacted Fixmates and they answered promptly and came to fix my phone just minutes after the accident happened. I was very impressed by the skills of the technician and the cost for the repair was almost a half of what I was quoted by other repair busnisesses. Thank you very much, I will recommend your services.
I had my screen replaced by Norberto from Fix Mates and now the battery drains twice as fast as before and the fingerprint reader doesn't work. Norberto has since ignored my calls, texts and emails.
The only way I could speak to him was by calling from someone else's phone, he told me he would come and fix it and never showed up. If I could leave zero stars I would. I hate having to leave a negative review and would not have needed to had Norberto rectified the service.
Hello Shaun. We are very sorry to hear that you could not contact our technician as he might have been unavailable at the time you called him. You can always contact us directly at 1300 FIXMAT. We will be contacting you in order to arrange a warranty repair and check your home button and battery performance. As the home button is working properly, we assume there is a software issue, that will be resolved with a reset of the system in your phone, we will assist you on the steps required to do it. We will be very happy to see your phone working back again to normal and you are covered by our warranty.
Hello FixMates, your 1300 number goes to the same voicemail that I have left multiple messages on without receiving one response. I have also restored all factory settings on the phone and the fingerprint reader still does not work. Please contact me urgently to rectify these issues.
After having my smashed iPhone screen replaced by FixMates, I noticed some changes in phone performance. FixMates contacted me once they were made aware of the issues, took my phone back to replace the screen with a new screen and offered me with a refund for the inconvenience. Great post-repair customer service.
I'm amazed a simple google search has found this incredible, efficient, professional competent repair service. Gave me a quoted time and arrived promptly. Job took all of twenty five minutes to fix my iPhone screen and battery. Good as new now! Can't recommend enough. I'll never visit the Apple Store again.
