Plastic & Fibreglass Manufacturers
Flat Top Products
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Purchase was going really well. Once received I noticed the paint patchy in areas. They agreed to repaint next time I was in melbourne. Arranged a week prior to going to melb. All good. Rang a day before to confirm all was good to attend the workshop have it removed and repainted. All good. Arrived to workshop as agreed. Manager wasnt there. Got told to see install guy, he wasnt there. Nobody knew about it, they laughed and said that no way did they have the tools or the time to remove and do the job. Finally manager showed up. Everybody scratching their heads. I gave up and told them not to bother as I could tell that it wouldnt be ready the next day when I was due to leave melb. Great product except the paint. Organisation was an absolute disgrace. Wast of a trip.
Worst customer service ever. Got stuffed around for 2 days trying to take advantage of an 18 year old. Disgraceful abuse from owner. Spend your money elsewhere.
This guy was not a customer.
The lead time on the non current Holden lids can be 3-4 weeks , (see listing). We did have to install lid next day , as the lid was too fresh.
I certainly had a discussion with the customer (18 years old) who is able to speak for himself ! (and did so in a calm firm respectful manor) and we did compensate an agreed discount for having to come back the next day .
I ,nor my staff need to put up with "agressive" intimidatory behaviour , by people that werent even a party to the transaction.
Communication was very poor, was 2 weeks late, was lied to about shipping date.
The fitment of the lid is terrible, it has blemishes in the paint where there is no clear coat and you can see primer where it hasn't been painted right to the edge.
It fit so poorly I had to take it off.
Cheap and nasty.
Complete waste of money.
Communicating thru facebook is not instant. My mobile number was given as an auto respond. Never even spoke to you?
First complaint was delivery , 3-4 weeks was quoted , (EOY sales always stretch deliveries) communication received after two weeks (wheres my Lid ????people are eyeing off my tools?)
Viewed pics , there is no primer visible, primer is grey, in artificial light there is a slight flip to yeloow on corners but in natural daylight the colour is correct.
There were indeed two dust specs !! we could see.
Unable to verify cause of fit problem , there is a 10-12mm clearance either side to allow for an overrail protection cap that Ford offer s an option and to stop rubbing and if you push to one side it will be double this?
If there was an issue happy to take product back No questions.
Offerred Full refund if complete product returned customer declined ! -
