Flight Centre Mt Pleasant

Purchased a travel insurance policy from Katie and Jayne. I was told that cancellation cover was included in the policy. I had to cancel my trip due to illness. I was then notified that my policy didn’t actually include cancellation cover.

Utter incompetence at best. At worst a deliberate, unethical and soulless attempt to scam customers.

Jayne and the team are a pleasure to deal with. My family and I went on our first cruise this year and had such a great time!