Celia, let us down and failed to contact or communicate I had emailed twice saying I would see her yet she failed to let me know until last minute she was in a different office. Knowing that we had select days that we could come and see her.
Be prepared to wait! The staff are fantastic but there weren't enough of them to meet demand for a Saturday afternoon. Took an hour to get a ticket I could have ordered myself in 5 mins if they had have accepted gift cards online.