Supermarket & Grocery Stores
Foodland
103 Partridge St
Glenelg South, SA, 5045
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I got a pair of socks 2 weeks ago, and I went to Foodland today to get a refund because I got the wrong socks, and the manager told me it was impossible because I changed my mind. I didn't change my mind. I just got the wrong one and would like to exchange it.
If you don't know according to consumer rights for refund, "you must offer a refund to consumers if they've told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they've told you. You must refund the consumer within 14 days of receiving the good back. They do not have to provide a reason".
I'm very upset that Foodland doesn't provide a correct procedure by law.