Dentists
Forestway Dental Practice
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I visited the clinic on the 17th March 16.
Staff is super friendly and helpful.
I just have asked for a simple job, general teeth control and tartar removal. Unfortunately the job was just partly done and not my satisfaction, even tho they charged 152$ - this is too much for a result which is not satisfying (hardly reachable areas are not cleaned at all)
Additionally they advertise that you'll receive a 10% discount for new patients, which was not given.
I asked them to finish the job and so far I haven't received an answer at all. When I asked for an appointment they replied within a few hours - so, it looks like they just wanna have your money, doesn't matter if the customer is satisfied or not.
I cannot recommend this practice.
When Mr Andreas Sila attended our practice, a detailed examination and clean was performed.It was explained to Mr Sila that as he was a smoker and smoking stains are difficult to remove. It was suggested that Mr Sila come in for regular appointments and that bleaching might be a more appropriate way of removing his stains. My wife, as practice manager, replied to Mr Sila explaining that we would give him another clean free of charge and apologised for not giving him the 10% new patient discount. Mr Sila didn’t respond to our offer and there was no further communication with him.
